Refund policy

Refund Policy

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Returns
We unfortunately do not offer refunds, however we can exchange if you are unhappy with your purchase. If 30 days have gone by since your purchase, unfortunately we cannot offer you an exchange.

Non-refundable items:
Gift cards

To complete your exchange, we require a receipt or proof of purchase.

Sale items (if applicable)
Only regular priced items may be exchanged, unfortunately sale items cannot be exchanged.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@stormcanada.ca.

Shipping
To return your product, you should mail your product to: 444 Campbell St Tofino British Columbia CA V0R 2Z0

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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